FAQ
WHAT CARS CAN YOU DO?
We can build headlights/tail lights for most makes/models. Simply send us a DM on Instagram with some photos of your vehicles lights and the design concept you have in mind!
HOW MUCH IS SHIPPING?
If you're sending in your OEM headlights for modification, you will be responsible for the shipping costs to send them to us, while we will take care of the return shipping. However, if you choose to purchase a new set of prebuilt lights, we will cover the shipping costs for that order.
UNDERSTANDING OUR WARRANTIES
All of our headlight assemblies come with a 2 Year warranty covering all components from build day, alongside a 1 Year warranty on workmanship. We are committed to helping you with the install as well as troubleshoot any issues that can be resolved without needing to send the lights back. However, if it's necessary to return the lights for warranty, customers will be responsible for the shipping costs to send them to us, while we will cover the return shipping expenses.
Warranty claims on components after the initial 12-month period from the time the lights leave our facility, there may be a labor fee for replacing the component. The component itself may still be covered under the manufacturer’s warranty. Customers will be responsible for shipping costs in both directions.
Please note that there is no warranty or coverage for the outer lenses of the headlights. If the lenses wear or oxidize, this is due to the manufacturing or weather conditions, which is outside of our control.
Regarding condensation, there are various avenues through which moisture can enter a light, with the lens seal being just one possibility. We provide a 12-month warranty on the sealant of the lens, provided there is no damage or issues with the rear cap or the headlight itself. For lights that have been previously opened or resealed, we do not guarantee against condensation.
Should customers opt to have the lights installed by another business or individual, we will not cover any installation costs. If a warranty issue arises that necessitates the removal or reinstallation of the lights, we will not be liable for these expenses or for any refunds.
Warranty will be VOIDED if anyone else works on the headlights after our work is complete.
The warranty does not cover any damage to builds caused by water intrusion due to the absence of rear caps or fender liners, nor does it cover mistakes made during installation. For those in Southern California, we offer professional installation services for all of our products!
RETURN POLICY
We do not accept returns or provide refunds for custom or complete headlights or tail lights.
In the event of order cancellations, we charge a 20% fee for pre-built headlights or a non-refundable deposit of $300 for custom headlight orders.
Once the headlight build has begun, cancellations will not be permitted. However, if the customer wishes to modify certain elements of the build, we can certainly accommodate those changes.